Privacy Policy

Last updated: June 2026

PakistanGate Travels & Tours ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

• Account information: Name, email address, phone number, and password when you register.
• Booking information: Travel dates, destinations, passenger details, and payment references.
• Usage data: Pages visited, search queries, and browser/device information (via cookies).
• Communications: Messages you send us via WhatsApp, email, or our contact form.

2. How We Use Your Information

• To process and manage your bookings.
• To send booking confirmations, receipts, and important travel information.
• To respond to enquiries and provide customer support.
• To send promotional offers (only with your consent — you can opt out at any time).
• To improve our website and services through usage analytics.

3. Data Sharing

We do not sell your personal data. We share your information only with:

• Service providers: Hotels, transport operators, and tour guides who need the information to deliver your booked services.
• Email service providers: For sending transactional emails (booking confirmations, etc.).
• Legal authorities: When required by Pakistani law or court order.

4. Cookies

We use essential cookies to operate the website (session management, login). We do not use third-party advertising cookies. You can disable cookies in your browser settings, but some website functionality may be affected.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and restricted access to personal data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account and booking data for 5 years after your last booking for legal and accounting purposes. You may request deletion of your account at any time by contacting us.

7. Your Rights

You have the right to: access your personal data, correct inaccurate data, request deletion of your data, and withdraw consent for marketing communications. Contact us at the details below to exercise these rights.

8. Contact

For privacy-related queries, contact us via WhatsApp: +923138572111